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Get Help with a Personal Listing

Remove my people search listing

1. Search for your listing

2. Once on your listing details page, click on “Claim & Edit”

If you’re not logged in, you’ll be asked to either log in or create an account. Why do I need to create an account?

Create an Account on WhitePages

3. After logging in, you can delete or hide any information you wish including your phone number, address and associated people.

4. Click “Hide Information”

5. Check the box and click “Update.”
Your information will now be completely hidden from public view.

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Edit a personal listing

1. Search for the listing

2. Once on the listing details page, click on “Claim & Edit”

If you’re not logged in, you’ll be asked to either log in or create an account. Why do I need to create an account?

3. If the listing you are editing is not your own, you can suggest changes or removal of information.

4. If the listing you are editing is your own, you will be taken to your account page where you can edit or remove your address, phone number and associated people.

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Remove associated people

1. Search for your listing

2. Once on your listing details page, click on “Claim & Edit”

If you’re not logged in, you’ll be asked to either log in or create an account. Why do I need to create an account?

3. After logging in, scroll towards the bottom of the page. You’ll see a list of people associated with your listing, along with a remove button.

4. Click the orange “Update” button to save those changes.

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Remove my information from Google

We cannot remove links from Google. If you have removed your listing from our website, then the links that Google provides will come to a dead page (ie: a page showing no information).

Once information is removed from our site, it can take search sites like Google (as well as Yahoo! and Bing) some extra time to update their indexing to remove the data. If for any reason you want this expedited, you will need to contact Google directly.

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Add a personal listing to WhitePages.com

To add a Member Listing (found through People Search) click the “Log In” link on the upper right-hand corner of WhitePages.com. You can create your profile using your Facebook account or just your email address. A valid email address is required to publish your information on WhitePages. After you have created your account, you can add a listing to be published online for all to see. Once you’ve become a WhitePages member and published your profile you will also be able to edit your listing at any time in the future!

Note to Canadian and International users – For adding a Member or Business Listing please follow the instructions for “How do I add an international listing?“.

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Add an International listing

To add a Business Listing to WhitePages.ca – WhitePages does not publish business information for our business search results directly. YellowPages.ca provides all Canadian business information for business search results on WhitePages.ca. To add a business listing to business search results, visit www.yellowpages.ca and follow the instructions to add your information. Once complete, your business information will be updated on WhitePages.ca in 30-60 days.

To add a Member Listing – While we’re thrilled you want to add your public profile to WhitePages, due to certain technical limitations, publishing a WhitePages public profile is only available for customers residing in the US. We hope to be able to offer a solution for our Canadian and international customers in the future.

If you are trying to add a US listing please follow the instructions in “How do I add a listing to WhitePages.com?

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Problems adding an address to a listing

For your protection, we cross-reference the street address entered into our system against US Post Office records to ensure address accuracy. Unfortunately, there are some instances when this verification step fails (even if all the information you have entered is correct!). In this case, you can publish your information with the suggested street address or you may choose to publish your public profile without a street address. We are continually updating our address verification information (through the USPS) and you may very likely be able to add your full address to your public profile at a later date.

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Will WhitePages re-publish listing information after it’s removed?

We take steps to block the re-publication of listing information that’s been removed by a member. However, similar listing information may be published. Here’s why: if you move or change your name, a listing with your new information may appear on WhitePages. There’s nothing we can do about that.
But, you can always remove new listing information that may appear. We encourage you to visit WhitePages regularly to check for newly published information. If you choose, go ahead and remove it.

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Where do you get your information from?

We get our information for people search results in these three ways:

1. Publicly Available Information Sources

This is what it sounds like: information that’s available to the public. It includes addresses, street names, cities, states and ZIP codes. Other examples of publicly available information include published phone directories and information published on the Internet, such as publicly available social network profiles.

2. Third-Party Data Suppliers

Information from third-party data suppliers originates from a variety of sources. It may include publicly available information, such as phone directories, as well as information from other sources. For example, people often provide name, address, phone number, email address and other personal information when filling out forms for contests, sweepstakes, subscriptions or other similar offers. Often, this information can be shared with third parties. Whenever you provide personal information — either online or offline — you should understand how the information will be used and whether it can be shared with third parties.

3. WhitePages Public Profiles

WhitePages members can control and publish exactly what information they want to display on our website through their WhitePages public profile. Any user added listing will have an “Email Me” link attached to the listing

If listing information is not on WhitePages, it is either unavailable or has been removed from our websites.

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Problems logging into an account

If you receive an error message stating that your email address is not registered, you may have used a different email address or haven’t yet created an account. If you receive an error saying that your email address is already registered, you can login to your existing account by creating a new password using the following instructions:

  • Go to www.WhitePages.com
  • Click the “Log in” button in the upper right-hand corner of the page
  • Click the “Log in with your email and password” link
  • Click “Forgot your password?”
  • Enter the email address for your account and click “Submit”
  • We will send an email to the address provided with a temporary password and a link back to our website
  • Enter and confirm your new password and click “Submit”

If you are unable to successfully change your password via this process, you will need to delete the cookies from your web browser and try again. WhitePages uses cookies to store your temporary password when you click “forgot your password.” Sometimes this cookie gets stuck. To fix this and successfully change your password, delete the cookies from your browser and try again.

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Why do I need to create an account?

It is important to create an account before editing or removing a listing because it helps us prevent malicious and fraudulent changes to WhitePages information.

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